Three of the
most important words in leadership are communication, communication,
communication.
True
communication involves the participation of two individuals in speaking, active
listening, and facilitating of each other’s goals.
Effective
communication employs a Road Map with a series of well-planned steps that will
facilitate those goals:
ESTABLISH
the Vision—show people where you want to go
ARTICULATE
the Strategy—tell them how to get there
IDENTIFY
Benchmarks of Achievements – Determine how they will know they’re meeting those
marks
PROVIDE a
Flexible Method for Continuous Feedback—ask for input throughout the journey
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