As our
environment is shifting on a daily basis now, the rules, playing field, goal
lines are being edited every single day.
Many are insisting that a real change is necessary, whether it’s across
an organization, or a facility, or a team.
Given the high stress environment that currently exists, you will likely
be met with some form of resistance as we move forward.
Resistance
often is rooted in a lack of understanding.. Teams or individuals will withhold
support for an initiative simply because they don’t understand the situation or
proposal. Education is the first step.
Explain the
logic that’s driving the change. Build
your case and make it compelling. Explain the background, losses, stress, lack
of forward movement that will bring
others to the conclusion that some kind of change is necessary.
Your explanation
should widen their field of vision.
Relate the situation to trends in your industry. Show how your organization measures up
against performance benchmarks. Try to
relate proposed changes to your organization’s CORE VALUES. And always consider the situation from your
audience’s perspective because it needs to make sense from their viewpoint.
Granted some
won’t accept what you’re proposing, but you do want them to understand
it. Fully. That way no one can claim
ignorance as the reason for their resistance.
Explain
specifically why change is under way—making certain your rationale is solid—and
more people are likely to get on board.
Never assume
your entire group has caught on, even if the reasons for change may seem
obvious—Spell it out for everyone and check repeatedly for understanding. This way you can accurately and appropriately
begin to hold others accountable going forward.
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